My two cents on the current CX situation – Part 2/2
As you may have noticed, I enjoy a bit of suspense like the Portuguese enjoy their café; a little dose every now and then. So, to pick...
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Clientscape
- Sep 29, 2022
- 3 min
My two cents on the current CX situation - Part 1/2
The 5 reasons why the Customer Satisfaction Index is collapsing despite all the data you hold and manage: "There is no education like...
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